FAQ’S

Frequently Asked Questions

When one of you is on the fence this is what you need to know

A lot of couples feel unsure at first and honestly I hear it all the time. But once their film is delivered the reaction is always the same. They are genuinely grateful they chose to have their day captured properly.

Right now it might feel like a nice extra. But years down the line it becomes something priceless. Being able to sit together and relive the moments that made your wedding yours. Hearing the voices of the people you love. The laughter. The emotion in the room. The words you never want to forget. That feeling hits differently when it is real sound and real moments not just photos.

That is why I do what I do. A wedding film is not just visuals. It is your story. The atmosphere. The connections. The tiny moments that will mean the world later on. It becomes part of your family history.

And one day you will be so glad you have it.

What if we are awkward on camera?

Most couples tell me this before the wedding and then end up saying they barely noticed the camera at all. I take the time to get to know you properly so when I arrive on the day it feels natural not like a stranger pointing a lens at you.

My job is to make you feel relaxed comfortable and completely yourselves. That is when the real moments show up. Nothing posed. Nothing forced. Just you two exactly as you are.

Can I provide input on what I want included in my video?

Absolutely. We want the final film to reflect your story. From morning prep to a couple of songs after the first dance we capture the full journey including your ceremony speeches first dance and all those candid in between moments. If there are specific people details or traditions you would like us to focus on just let us know in advance. Every wedding is different and we tailor each film to suit your day.

Do you travel?

Yes all over the UK and beyond. While we are based in Kent and the South East our team members are located across the country. A small travel and accommodation fee is added on top of every package and this is always discussed clearly with you ahead of time.

Can I choose the music for my wedding film?

Due to copyright laws we cannot use commercial tracks such as your favourite artist’s chart music. Instead we license beautiful cinematic music that perfectly fits the emotion of your day. Timeless emotive and fully cleared for you to share online.

What is the booking process?

Once you submit an enquiry we will call you to see if we are a good fit. When you are ready to book a 50 percent deposit secures your date in our calendar. The remaining balance is due 14 days before the wedding. Simple smooth and stress free with no surprises.

Can we connect with you on social media?

Absolutely. We love getting to know our couples before the big day. Find us on Instagram and say hello. It is a great way to stay connected share ideas and build excitement in the run up to your wedding.

Client Love

Real words from real couples who trusted us to capture their biggest moments.

Mr & Mrs Wall
★★★★★
“James was the most amazing videographer. So professional and friendly before, during and after our wedding. We’ve just spent the evening crying over the beautiful memories he’s captured… The BEST decision we made!”

Emma & Tom
★★★★★
“Mick filmed every part of our day with such care and attention. Her friendly and calming presence made such a difference. She was everywhere but never intrusive—an absolute star!”

Laura & James
★★★★★
“Yasmin was amazing from the very first email. She answered all our questions, kept everything organised, and made sure we felt completely looked after from start to finish.”

Katie & Dan
★★★★★
“Mick is so talented—calm, professional and captured our wedding beautifully. You can tell he’s a natural storyteller with a great eye for those real, emotional moments.”

Ben & Marian
★★★★★
“The attention to detail in our wedding video was absolutely incredible. Every moment was captured so beautifully… I literally cry happy tears every time I watch it. Five stars just isn't enough I would give him 10 stars if I could.”

Sophie & Mark
★★★★★
“Such a warm and lovely person to have around on the day! James captured the little in-between moments we didn’t even notice. Our highlight film was so heartfelt thanks to her eye for detail.”

Sarah & Ben
★★★★★
“The booking process was so smooth thanks to Yasmin. She made us feel valued and cared for, which took all the stress out of the lead-up to our wedding.”

Olivia & Matt
★★★★★
“From the ceremony to the dance floor, Mick didn’t miss a thing. He was discreet, kind, and such a reassuring presence. We’re beyond grateful for his work!”

Charlie & Pete Westerman
★★★★★
“James made our dreams come true! From the intro call to delivering our special video… we shed many tears! My mum sobbed watching the video back he’s captured the joy.”

Ryan
★★★★★
“Amazing videographer!!!! Great professional service & made us feel very comfortable… 100% recommend!”

Monica
★★★★★
“Reliving our dream… the attention to detail and creativity truly brought our wedding day to life.”

Chloe Hammond
★★★★★
“Thanks James for filming our big day… we loved having you with us, truly captured those special memories… Highly recommend.”

Pete & Charlie Westerman
★★★★★
“Warm, friendly and talented! He guided us kindly and gently, really capturing our spirit as a couple — I'd highly recommend James.”

Ekaterina
★★★★★
“An absolute legend of a videographer!! Our videos were finished within a week!”

Steph
★★★★★
“Captured the emotion in the ceremony and the fun in the evening perfectly… friendly and calming presence.”

Rosie
★★★★★
“The way he captured every moment was nothing short of magical… an absolute legend of a videographer!”

Lizzie
★★★★★
“We couldn’t be happier… captured our wedding day perfectly, producing the most stunning videos that brought us to tears.”

Nat R.
★★★★★
“James was part of the family as soon as he walked through the door!… an absolute legend of a videographer!!”