Privacy Policy
James David Films is an award winning wedding videography business based in Kent, creating cinematic wedding films for couples across the South East.
Business details
Legal name: James David
Trading name: James David Films
Business address: 50 Hopes Grove, Tenterden, Kent, TN26 3ND
Website: jamesdavidfilms.co.uk
Email: jdfilms.weddings@gmail.com
James David trading as James David Films, is the data controller responsible for your personal data.
Personal data we collect
We collect and process the following categories of personal data:
Identity data
Names of clients and relevant wedding party members
Contact data
Email addresses, telephone numbers, postal addresses
Booking and contract data
Wedding date, venue, package details, correspondence, signed contracts
Financial data
Invoices, payment records, transaction references
Media data
Video footage and audio recordings captured on your wedding day
Images or clips supplied by you
Marketing and communication data
Enquiry messages, emails, WhatsApp messages and social media messages
Preferences relating to marketing and communications
Technical and usage data
IP address, browser type, device type, pages visited, referral source
Collected through cookies and analytics tools
How we collect your data
We collect personal data through:
Online enquiry forms on our website
Email and telephone correspondence
WhatsApp messages
Social media messages
Studio Ninja booking and contract forms
In person consultations
Website cookies and tracking technologies
How we use your data
We use your personal data to:
Respond to enquiries and provide quotes
Manage bookings and contracts
Deliver wedding videography services
Edit and deliver your films
Process payments and invoices
Provide customer support
Improve our services and website performance
Send marketing communications where consent has been given or where otherwise lawfully permitted
Comply with legal, tax and accounting obligations
Lawful bases for processing
Contract
Where processing is necessary to perform our contract with you or to take steps at your request before entering into a contract
Legitimate interests
To operate and grow our business, improve services, prevent fraud, maintain records and communicate with clients
Consent
For marketing communications and optional promotional use of your wedding films where required
Legal obligation
To comply with tax, accounting and regulatory requirements
Data sharing and third party processors
We do not sell personal data.
We may share limited personal data with trusted third party service providers who act as data processors, including:
Studio Ninja
Booking management, contracts and client communications
Vidflow and Vimeo
Secure film hosting and delivery
Google Analytics
Website analytics and performance monitoring
Meta Pixel
Advertising performance tracking
WordPress
Website hosting and form handling
Payment providers
Invoice and payment processing
Professional advisers
Accountants, legal advisers and insurers
Law enforcement or regulators
Where required by law or court order
All processors are required to protect your data and only use it for specified purposes.
International data transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards such as standard contractual clauses or UK adequacy regulations are used.
Data security
We protect personal data using:
Secure password protected systems
Encrypted cloud storage where available
Restricted access to personal data
Secure delivery platforms for films
We take reasonable steps to prevent unauthorised access, loss or misuse of personal data.
Data retention
Booking and contract records
Retained for up to seven years to meet legal, tax and accounting obligations
Correspondence and enquiries
Retained for up to three years after last contact
Video footage and delivered films
Retained in line with our service terms and client agreements
Marketing data
Retained until consent is withdrawn
Your legal rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data where legally permitted
Object to processing based on legitimate interests
Request restriction of processing
Request data portability
Withdraw consent for marketing at any time
To exercise your rights, contact: jdfilms.weddings@gmail.com
Marketing communications
We only send marketing communications where we have your consent or are otherwise permitted to do so under applicable data protection and privacy laws.
You can ask us to stop sending marketing at any time by clicking unsubscribe in emails or by emailing jdfilms.weddings@gmail.com
Cookies and website tools
Our website uses cookies and similar technologies. We use:
Google Analytics
Meta Pixel
Studio Ninja
Vidflow
For full details, please refer to our Cookie Policy.
Automated decision making and profiling
We do not use automated decision making or profiling that produces legal or significant effects on individuals.
Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office.
Information Commissioner’s Office
Website: www.ico.org.uk
Helpline: 0303 123 1113
Contact
For any questions about this Privacy Policy or your personal data, please contact: jdfilms.weddings@gmail.com