Privacy Policy
James David Films Ltd
James David Films Ltd is an award winning wedding videography company based in Kent, creating cinematic wedding films for couples across the South East.
Company details
Legal name: James David Films Ltd
Company number: 12773709
Registered office: 50 Hopes Grove, Tenterden, Kent, TN26 3ND
Website: www.jamesdavidfilms.co.uk
Email: yasmin@jamesdavidfilms.co.uk
James David Films Ltd is the data controller responsible for your personal data. Personal data we collect We collect and process the following categories of personal data: Identity data Names of clients and relevant wedding party members Contact data Email addresses, telephone numbers, postal addresses Booking and contract data Wedding date, venue, package details, correspondence, signed contracts Financial data Invoices, payment records, transaction references Media data Video footage and audio recordings captured on your wedding day Images or clips supplied by you Marketing and communication data Enquiry messages, emails, WhatsApp messages and social media messages Preferences relating to marketing and communications Technical and usage data IP address, browser type, device type, pages visited, referral source Collected through cookies and analytics tools How we collect your data We collect personal data through: Online enquiry forms on our website Email and telephone correspondence WhatsApp and social media messages Studio Ninja booking and contract forms In person consultations Website cookies and tracking technologies How we use your data We use your personal data to: Respond to enquiries and provide quotes Manage bookings and contracts Deliver wedding videography services Edit and deliver your films Process payments and invoices Provide customer support Improve our services and website performance Send marketing communications where consent has been given Comply with legal and accounting obligations Lawful bases for processing We process your personal data under the following lawful bases: Contract Where processing is necessary to perform our contract with you or to take steps at your request before entering into a contract Legitimate interests To operate and grow our business, improve services, prevent fraud, maintain records and communicate with clients Consent For marketing communications and optional promotional use of your wedding films where required Legal obligation To comply with accounting, tax and regulatory requirements Data sharing and third party processors. We do not sell personal data. We may share limited personal data with trusted third party service providers who act as data processors, including: Studio Ninja Booking management, contracts and client communications Vidflow and Vimeo Secure film hosting and delivery Google Analytics Website analytics and performance monitoring Meta Pixel Advertising performance tracking WordPress or Squarespace Website hosting and form handling Payment providers Invoice and payment processing Professional advisers Accountants, legal advisers and insurers Law enforcement or regulators Where required by law or court order All processors are required to protect your data and only use it for specified purposes. International data transfers Some of our service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards such as standard contractual clauses or UK adequacy regulations are used. Data security We protect personal data using: Secure password protected systems Encrypted cloud storage where available Restricted staff access Secure delivery platforms for films We take reasonable steps to prevent unauthorised access, loss or misuse of personal data. Data retention We retain personal data only for as long as necessary. Booking and contract records Retained for up to seven years to meet legal and accounting obligations Correspondence and enquiries Retained for up to three years after last contact Video footage and delivered films Retained in line with our service terms and client agreements Marketing data Retained until consent is withdrawn Your legal rights You have the right to: Request access to your personal data Request correction of inaccurate data Request erasure of your data where legally permitted Object to processing based on legitimate interests Request restriction of processing Request data portability Withdraw consent for marketing at any time To exercise your rights, contact: yasmin@jamesdavidfilms.co.uk Marketing communications We only send marketing communications where consent has been given or where permitted under legitimate interest rules. You can withdraw consent at any time by: Clicking unsubscribe in emails
Emailing yasmin@jamesdavidfilms.co.uk
Cookies and website tools Our website uses cookies and similar technologies. We use:
Google Analytics Meta Pixel Studio Ninja Vidflow For full details, please refer to our Cookie Policy. Automated decision making and profiling We do not use automated decision making or profiling that produces legal or significant effects on individuals. Complaints If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office. Information Commissioner’s Office Website: www.ico.org.uk Helpline: 0303 123 1113 Contact For any questions about this Privacy Policy or your personal data, please contact: yasmin@jamesdavidfilms.co.uk If you want, I can next condense this into a one page “Privacy Summary” version for enquiry forms and brochures.